Terms and Conditions TNB11 — The Complete Guide for All Members

1Acceptance of Terms and Conditions

These Terms and Conditions constitute a binding agreement between you ("Player" or "Member") and TNB11 ("Platform", "We", "tnb11") governing access to and use of the tnb11.onl website and all services provided through it.

By accessing, registering, logging in, or using any part of the tnb11 platform, you confirm that you have read, understood, and agreed to fully comply with these Terms and Conditions. This acceptance takes effect immediately from the date you first use the tnb11 platform.

TNB11 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the tnb11 platform following any changes constitutes acceptance of the updated terms.

2Eligibility to Use the TNB11 Platform

To be eligible to register and use the tnb11 platform, you must meet all of the following requirements:

• You are 18 years and above at the time of registration. TNB11 strictly prohibits use by underage individuals.
• You are an individual registering on your own behalf and not acting on behalf of any third party.
• You are not on any list of individuals restricted or prohibited from participating in online gambling activities.
• Use of the tnb11 platform does not violate any laws or regulations applicable in your location or country.
• You have never had a tnb11 account closed previously due to fraud, breach of trust, or violation of terms.

TNB11 reserves the right to request proof of identity at any time to verify player eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

3Registration and Account Management

Each player is only permitted to hold one tnb11 account only. Owning more than one account — whether using the same or different name, email address, phone number, or banking details — is strictly prohibited and may result in the closure of all associated accounts and freezing of balances.

During registration, you must provide truthful, accurate, and up-to-date information. You are responsible for keeping your account details current. TNB11 is not liable for any losses resulting from inaccurate or outdated information provided by the player.

You are solely responsible for maintaining the confidentiality of your password and account login details. Any activity that occurs under your account is considered authorized by you. If you suspect your account has been accessed without authorization, contact the tnb11 support team immediately at [email protected].

4Deposits and Payment Methods

TNB11 accepts deposits via a range of supported local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed in Malaysian Ringgit (MYR).

• The minimum deposit is RM 10 per transaction unless otherwise stated for specific promotions.
• All deposits must be made using a payment method registered in the same name as the tnb11 account holder.
• Depositing using another person's account, including a family member's, is not permitted.
• TNB11 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.
• TNB11 reserves the right to request verification of the source of funds for deposits exceeding certain limits.

All deposit transactions are processed through a payment gateway protected by 256-bit SSL encryption. Your banking information is not stored on tnb11 servers and is processed directly through certified payment providers.

5Withdrawal

Players may submit a withdrawal request at any time, subject to the following conditions:

• Minimum withdrawal is RM 50 per transaction.
• Withdrawals must be made to the same bank account or e-wallet used for your first deposit, or to an account verified through the KYC process.
• Withdrawal requests are processed within 5 to 15 minutes during standard operating hours, subject to successful identity verification.
• Withdrawals requiring additional review may take up to 24 business hours.
• TNB11 reserves the right to request supporting documents for withdrawals exceeding certain limits as part of its anti-money laundering procedures.

Any withdrawal linked to fraudulent activity, bonus abuse, or a breach of terms will be held pending investigation. TNB11 reserves the right to cancel the withdrawal and close the account if fraud is proven.

6Bonuses, Promotions and Special Offers

TNB11 offers a variety of bonuses and promotions from time to time. All such offers are subject to wagering requirements and specific rules stated in each respective promotion.

• Each bonus has wagering requirements (rollover) that must be met before a withdrawal can be made.
• Bonuses may only be claimed once per offer, unless otherwise stated.
• Bonus abuse — including the use of multiple accounts to claim the same bonus — is strictly prohibited and may result in the cancellation of all bonuses and account closure.
• TNB11 reserves the right to withdraw or modify any promotional offer at any time without prior notice.
• Free bonuses awarded without a deposit are subject to a maximum withdrawal limit as stated in the relevant promotion terms.

Players suspected of exploiting the bonus system or using wagering strategies deemed abusive may face action, including cancellation of related wins and account closure.

7Game Rules

All games available on the tnb11 platform are operated using a certified Random Number Generator (RNG) to ensure fair, random, and manipulation-free outcomes.

• Specific rules for each game are displayed within the game interface and must be read before playing.
• In the event of a technical disruption during an active game, tnb11 will use server records to determine the valid game outcome.
• Winnings resulting from technical or system errors are invalid and may be voided.
• Players are responsible for ensuring their internet connection remains stable during play. TNB11 is not liable for any losses caused by connection disruptions on the player's end.

TNB11 reserves the right to suspend or close any game for maintenance, updates, or if a technical issue affects the integrity of the game.

8Accepted Player Conduct

All tnb11 players are expected to conduct themselves respectfully and responsibly. The following activities are strictly prohibited:

• Using automation software, bots, scripts, or any third-party tools to play or manage an account.
• Colluding with other players to manipulate game outcomes (collusion).
• Making false accusations, deceiving, or providing misleading information to the tnb11 support team.
• Using abusive language, threats, or any form of harassment toward staff or other players.
• Attempting to hack, breach, or interfere with the tnb11 platform's security systems.
• Using the tnb11 platform for any illegal activities, including money laundering.

Violation of any of the above rules may result in account suspension or permanent closure, balance freezing, and legal action where necessary.

9Account Closure and Suspension

Players may request voluntary account closure at any time by contacting the tnb11 support team. Before closing, ensure all cash balances have been withdrawn, as any remaining balance may not be recoverable once the account is closed.

TNB11 reserves the right to suspend or close a player's account without prior notice in the following situations:

• Suspected or proven to have committed fraud or system abuse.
• Violation of any terms and conditions stated in this document.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Requests from law enforcement agencies or relevant regulatory bodies.

10TNB11 Limitation of Liability

TNB11 provides an online entertainment platform on an "as is" and "as available" basis. To the extent permitted by law, tnb11 is not liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the tnb11 platform.
• Service disruptions caused by system maintenance, technical failures, natural disasters, or circumstances beyond our control.
• Losses arising from a player's decision to play or not play a particular game.
• The accuracy or completeness of third-party information displayed on the tnb11 platform.

Tnb11's total liability to any player under any circumstances is limited to the amount deposited by that player in the 30 days preceding the claim.

11Privacy and Data Protection

TNB11 is committed to protecting the privacy and personal data of all members. The collection, storage, and use of your personal data is governed by the tnb11 Privacy Policy, which forms part of these terms.

By registering at tnb11, you consent to the collection and processing of your personal data for the purposes of:

• Identity verification and KYC compliance.
• Processing financial transactions and managing account operations.
• Service communications including important notices and promotional updates (if consented).
• Product improvement and aggregated, anonymised analysis of platform usage.

For more information on how we handle your data, please read our TNB11 Privacy Policy in full.

12Amendments to Terms and Applicable Law

TNB11 reserves the right to amend, update, or replace these Terms and Conditions at any time. Any material changes will be communicated to players via a notice on the tnb11 website or through their registered email.

Continued use of the tnb11 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact us to close your account.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiation before being referred to an appropriate dispute resolution body.